If you've done much design or development work for clients you know that getting effective feedback from the client is critical to the success of the project. Unfortunately, this can sometimes be a challenge. Depending on the types of clients that you work with, you may find that some of them are difficult to communicate with, not because they don't have opinions, but because they don't understand very much about the process of building a website...
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from Vandelay Design http://www.vandelaydesign.com/improved-client-feedback/
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